Book Your Tax Appointment
Hours of Operation
Our service hours are Monday to Friday, from 8:30 am-4:30 pm.
If you have any tax related questions, it will take at least 2-3 days to receive a response.
Urgent Tax Matters
Due to the volume of requests we receive, we cannot guarantee we can support you with your tax issue if you require immediate assistance. We encourage you to make use of other resources or go to Find a tax clinic in your area (cra-arc.gc.ca).
We appreciate your patience during this challenging time, made even more challenging by COVID-19.
Tax Appointment Request Form
Our services cover BC including Great Vancouver, Victoria, Kelowna and Prince George.
Our services are FREE and year-round.
Please visit our On-line Appointment booking site on Jane App. You can also call 236‑477‑1717 or 1‑877‑940‑7797 to book an appointment.
How to meet your advocate:
|Appointment Type ||What you need to submit ||Do you need to attend the meeting?
|Tax AID waiver form||Yes: Bring your photo ID and tax slips to the meeting
|Tax AID waiver form |
and email your tax slips to your Advocate
|No: however, you should be available at your appointment time
|Phone ||Tax AID waiver form ||Yes: Bring your photo ID and tax slips to the meeting
- By video conference: you will receive a virtual meeting invitation link, including our Tax AID Intake and Waiver Form. You need to join the meeting on your appointment date.
- By email or phone: you need to have your documents ready for your appointment date.
Mail out services
We also offer our services by mail. To get in touch with this service, contact us using the information below and an advocate will contact you for further follow-up. If you need us to mail your form, you can use the address below: Attention: Tax AID Program Disability Alliance BC #1450-605 Robson Street, Vancouver, BC, V6B 5J3
Complicated tax matters
You may have tax matter that are more complex and require more assistance. For example:
- self-employment income* or employment expenses (vehicle expense)
- business or rental income and expenses; capital gains or losses
- deceased individuals
If you have complicated tax matters, please directly send an email to make special arrangements: firstname.lastname@example.org
If you have any questions, please contact:
Tax AID Direct Line-Local: 236-477-1717 Tax AID Direct Line-Toll Free: 1-877-940-7797 email@example.com