BC Ombudsperson releases her report on her review of the Ministry of Social Development and Social Innovation

BC’s Ombudsperson Kim Carter has released her report on the Ministry of Social Development and Social Innovation. Her report makes a number of important recommendations based on her findings, including the following:

The Ministry of Social Development and Social Innovation review its Persons with Disabilities (PWD) application process and make the necessary changes to improve the accuracy of decisions about PWD status made at the first level of decision making and track and report publicly the results of those changes.

And,

The Ministry of Social Development and Social Innovation minimize the impacts of delayed reconsiderations on clients’ assistance by taking the steps necessary to make the effective date of an approval at reconsideration or a subsequent appeal no later than the date the reconsideration is required to have been made under the Regulations.

The Ministry has agreed to implement all of the Ombudsperson’s recommendations. Here’s the link to the report:

http://www.ombudsman.bc.ca/images/resources/report
/Public_Reports/Time_Matters_Report_35_web.pdf

For more information, please contact Robin Loxton at: povpost@bccpd.bc.ca