Position: Facilities Assistant
Open: September 15, 2026
Closes: September 30, 2026
Location: Vancouver, BC
Category: Facilities and Office Administration
Type: Full-time
Salary: $52,800

Who We Are

Since 1977, Disability Alliance BC (DABC) has been a provincial, cross-disability voice in British Columbia. We are a non-profit, charitable organization that champion issues impacting the lives of people with disabilities. Our mission is to promote a more inclusive and equitable society for people with all disabilities through direct services, community partnerships, systemic advocacy, research, and publications. through our direct services, community partnerships, advocacy, research and publications.

About the Position

Reporting to the Office Manager, the Facilities Assistant will carry out general office tasks, workspace set up and maintenance, and vendor relationships to ensure a safe, efficient, and well-maintained office and welcoming environment. They will assist the Office Manager with basic repairs, maintaining inventory of office supplies and equipment, coordinate facility vendor services, and handle administrative support to optimize workplace functionality.

Key Duties and Responsibilities

• Assist with scheduling and overseeing preventative maintenance, repairs, and renovations for building systems (HVAC, electrical, plumbing).
• Assist with on and off boarding of staff and volunteers, for example: setting up workstations (including computer equipment) and assisting with access needs and ID badges.
• Facilitate office moves
• Minor repairs such as changing lightbulbs and assembling office furniture.
• Liaise with third-party service providers, contractors, and building management for cleaning, security, and repairs.
• Manage office inventory, including IT items, furniture, equipment and stocking of all office supplies (stationery/pantry/cleaning supplies and other sundries).
• Liaising with staff on file storage and management
• Conduct daily health and safety checks throughout the office and ensures building regulations are being followed.
• Ensuring office cleanliness between daily janitorial visits.
• Respond to building maintenance emergencies and address security protocols.
• Support in the development and revision of related policies and documents
• Coordinate social events such as the annual staff picnic, end of year holiday party and other staff events

The successful applicant must have:

• Post-secondary education in a relevant field such as office administration and or facilities management, or an equivalent combination of education, training and experience.
• Functional proficiency with office technology and building infrastructure
• Knowledge and/or experience with workspace set up (connecting monitors, keyboard, mouse and camera to computer)
• Strong verbal and written communication skills.
• Excellent interpersonal skills and ability to build trust and maintain supportive relationships with employees across diverse backgrounds.
• Ability to act ethically and handle sensitive information with confidentiality.
• Strong organizational, time management, and administrative skills, including the ability to manage multiple time sensitive requests simultaneously such as repairs, maintenance and administrative tasks.
• Ability to work independently while collaborating effectively within a team environment.
• Proficiency with computers and computer programs, including Microsoft Office software, specifically Excel, Word, Outlook, and client database systems.
• Valid driver’s license and access to a vehicle

The following are strong assets for this position: 

• Experience in the non-profit sector
• Experience with a disability and/or supporting people with disabilities

Salary: $52,800 annually

This position offers the following benefits after a three-month probationary period:

• 15 days of paid vacation annually
• 18 days of paid sick leave annually
• 100% of the cost of extended health and dental care benefit premiums
• 2 weeks of paid time off during DABC’s annual holiday office closure in December
• Employee wellness benefit

Working hours and location

This position is 5 days per week at 8 hours a day (including 1 hour as a paid lunch break). The successful candidate will be required to work in the office five days a week.

The position is located in downtown Vancouver, on the traditional, ancestral and stolen lands of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) peoples

Please note, the DABC office will be moving to 41^st and Cambie area by approximately early 2027.

About your work area

You will be assigned your own desk in an open area (collaborative space). There are designated quiet spaces which staff can book when needed. DABC also provides noise canceling headphones as the noise level can be elevated at times. The office lighting consists of fluorescent as well as natural lighting. This position will require the candidate to safely negotiate the use of a ladder, tools, and other office equipment. This position will require the candidate to walk around and/or stand for periods of time.

Commitment to Equity

DABC is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of inclusion, anti-ableism, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented, including Indigenous persons, people of colour, and people of all sexual orientations, gender expressions and identities. People with disabilities are especially encouraged to apply. Accommodations are available during the hiring process, upon request.

Importantly, we are looking for people who want to make a long-term commitment to our organization and have a strong desire to uphold the rights and dignities of people with disabilities.

To Apply:

Please submit a resume and brief covering letter addressed to Kimberley Payne, Office Manager at kimberley@dabc.ca using the subject heading “Job Application: Facilities Assistant”. Inquiries about this position may be emailed to the above noted email address. In the interest of fairness during the recruitment process, meeting requests regarding this position will not be granted. No phone calls, please.

Applications are due no later than midnight on September 30, 2026. DABC welcomes all applications, however, only shortlisted applicants will be contacted for an interview.

Applicants must be legally allowed to work in Canada.

We  would like to acknowledge the recent passing of Ken Fraser from VRS Communities and express our deepest condolences to his family, friends, colleagues, and all who worked closely with him. 

Ken was a true leader and visionary in accessible housing. He championed and brought to life the availability of choices for people with disability to live independently in their own homes and communities.

Through VRS Communities and their partnerships with developers, Ken and his team provided accessible homes where some Right Fit clients now live. 

As a long-time member of the Right Fit Steering Committee, we are thankful for his invaluable knowledge, experience, and perspective, especially in the face of challenges. We will all miss him greatly in this work; Ken’s passing is an incalculable loss to the disability community.

DABC has made a submission to the Department of Finance Canada’s consultation on proposed amendments to the Income Tax Act concerning the Disability Tax Credit (DTC).

Read our submission below or download a PDF version or Word version.

Submitted to Department of Finance Canada by email

Please accept the following submission from DABC in response to the draft legislative proposals released for consultation, specific to the proposed amendments to sections 118.3 and 118.4 of the Income Tax Act concerning the Disability Tax Credit (DTC).

The Disabilty Tax Credit (DTC), a non-refundable tax credit initially designed to defray medical costs incurred by people with disabilities has become a crucial vehicle to accessing disability related tax benefits and other financial supports including the Child Disability Benefit, Canada

Workers Benefit, Canada Disabilty Benefit, and Registered Savings Plan—making the credit a gateway to thousands of dollars that would help people with disabilities both with their immediate and future needs. Still, despite its importance, many people with disabilities do not have the DTC due to myriad barriers (health, financial, and administrative) that inhibit access to the benefit.

Disability Alliance BC (DABC) is well positioned to provide our feedback to the proposed changes to the DTC. Since 1977, DABC has been a provincial, cross-disability non-profit organization and registered charity that advocates for the rights of people with disabilities. Our mission is to support people, with all disabilities, to live with dignity, independence and as equal and full participants in the community.

DABC has several direct service programs that help people with disabilities across British Columbia access critical benefits and services. Over the years, DABC has helped thousands of people with disabilities every year navigate the DTC working one-on-one support through applications, renewals, and appeals. Through our experience, we have gained in-depth knowledge of persistent legislative gaps related to the DTC and opportunities to improve its accessibility.

DABC was pleased to see a number of positive changes made with the proposed amendments, namely:

• A streamlined application process for those with certain long-term conditions which will significantly reduce administrative burden
• An expanded list of medical professionals able to certify the DTC, including physiotherapists being able to certify restrictions in feeding and dressing; speech-language pathologists being able to certify restrictions in feeding and hearing; and occupational therapists being able to certify eliminating (bowel or bladder functions); and podiatrists now able to certify walking
• An easier application pathway for adults under the care of public guardians, trustees and curators with a valid certificate of incapacity or equivalent document

While these changes are positive, they will not adequately remove administrative burden, particularly for those with permanent complex chronic conditions. This moment presents an opportunity to address longstanding barriers to the DTC to ensure that the benefit can be accessed by all those entitled.

Recommendations

Recommendation 1: Create a mechanism to review and expand the list of conditions that receive streamlined application processes

While we welcome the government’s recognition of certain conditions that should qualify for the DTC, we understand that these lists may need to be revisited to more adequately capture people with qualifying medical conditions. We recommend that the government establish a transparent mechanism for reviewing and expanding the list of long-lasting medical conditions eligible for streamlined certification. A static list risks creating inequities as medical knowledge and diagnostic practices continue to evolve. Conditions that are rare, underdiagnosed, or newly recognized may be overlooked. The government should establish published criteria for determining whether a condition should qualify for streamlined certification. This process could also include an independent or multistakeholder advisory process to determine which disabilities gets added.

Recommendation 2: Automatic Approvals for Palliative Conditions:

In particular, there are many hardships that are endured with a palliative diagnosis, many of which are financial. People with palliative care conditions are usually severely impacted by their condition or disability, to the extent that it ends their life. We recommend that people with palliative conditions are automatically approved for the DTC, to eliminate the administrative burden that the application can create during end-of-life care.

Recommendation 3: Further expand the list of eligible professionals who can sign the DTC

The CRA has chosen to expand the list of eligible professionals who can sign the DTC, which is a step in the right direction. However, it is difficult for many Canadians to access a general practitioner or a specialist. We believe a regulated health professional should be able to certify an impairment where that professional is authorized and competent under provincial or territorial law, to assess the relevant functional limitation.

Further, we echo calls from the Disability Advisory Committee¹ that the CRA expand the list of health professionals with appropriate expertise.

To further reduce the administrative burden on medical practitioners, and to restore greater agency for people with disabilities, we recommend that the legislative changes work in concert with efforts to reform the DTC application process. Applicants should be permitted to complete their own applications, with medical practitioners responsible for reviewing and certifying the information provided, rather than completing applications on behalf of their patients.

Recommendation 4: Further Harmonize Federal and Provincial Disability Benefit Applications

While we are pleased to see that those under public guardianship and trusteeship will not need to reprove their eligibility to the DTC, we

recommend that the government move towards creating greater pathways between the DTC and other disability designations. For example, many people with disabilities already qualify for federal disability benefits such as CPP-D or provincial benefits such as PWD, ODSP, AISH—many of which include rigorous eligibility requirements and application processes. Rather than requiring people with disabilities to undergo the arduous and demoralizing process of repeatedly proving their disability, we recommend the government establish streamlined application processes for individuals with existing disability designations. Doing so would reduce unnecessary administrative burdens while promoting greater dignity, accessibility, and respect.

Recommendation 5: Recognize Eligibility for Persistent but Episodic Conditions

With the opportunity to revisit current legislation, we hope that the government also revisits language that requires conditions to be present “substantially all of the time”, interpreted in practice to be “at least 90% of the time”. These practices can add confusion and exclude those with severe and prolonged disabilities with episodic conditions who are persistently impacted because of the unpredictable nature of their symptoms. To address this misinformation, the CRA should explicitly recognize that a severe and prolonged impairment may be episodic, fluctuating or variable in its day-to-day presentation. Further, eligibility should be determined based on the individual’s overall functional limitations and not continuity of the restriction itself.

Recommendation 6: Further Consider Ending Means Testing for the DTC Medical Fee Supplement:

We hope that the opportunity to review the DTC will also lead to an opportunity to introduce regulations to address financial barriers the DTC. Currently, to receive the newly enacted DTC medical fee supplement, one must be eligible for both the Disability Tax Credit and the Canada Disability Benefit. Many people with disabilities may not qualify for the Canada Disability Benefit but still live with expenses related to their disabilities that impact their quality of life. Introducing regulations that include direct reimbursement to medical practitioners for their support with an application will enable greater access to the DTC.

DABC is grateful for the opportunity to provide consultation on these amendments to the Department of Finance and believe that by introducing legislative changes that include greater flexibility and accessibility will be important step toward achieving meaningful improvements to the lives of people with disabilities.

1 https://www.canada.ca/en/revenue-agency/corporate/about-canada-revenue-agency-cra/disability-advisory-committee/2024-full-report.html#toc9