Book Your Tax Appointment

PLEASE NOTE: We’re experiencing a high volume of calls and emails at the moment. If your request is urgent, please mark your email with the heading “URGENT”. We will get back to you as soon as possible.

Hours of Operation

Our service hours are Monday to Friday, from 8:30 am-4:30 pm.

Inquiries

If you have any tax related questions, it will take at least 2-3 days to receive a response.

Urgent Tax Matters

Due to the volume of requests we receive, we cannot guarantee we can support you with your tax issue if you require immediate assistance. We encourage you to make use of other resources or go to Find a tax clinic in your area (cra-arc.gc.ca).

Tax Appointment Request Form

Our services cover BC including Great Vancouver, Victoria, Kelowna and Prince George.

Our services are FREE and year-round.

Please visit our On-line Appointment booking site on Jane App. You can also call 236‑477‑1717 or 1‑877‑940‑7797 to book an appointment.

Appointment Type	What you need to submit	Do you need to attend the meeting?
Video	Tax AID waiver form	Yes: Bring your photo ID and tax slips to the meeting
Email	Tax AID waiver form and email your tax slips to your Advocate	No: however, you should be available at your appointment time
Phone	Tax AID waiver form	Yes: Bring your photo ID and tax slips to the meeting

How to meet your advocate:

By video conference:  you will receive a virtual meeting invitation link, including our Tax AID Intake and Waiver Form. You need to join the meeting on your appointment date. 
By email or phone: you need to have your documents ready for your appointment date.

Mail out services

We also offer our services by mail. To get in touch with this service, contact us using the information below and an advocate will contact you for further follow-up. If you need us to mail your form, you can use the address below: Attention: Tax AID Program Disability Alliance BC #1450-605 Robson Street, Vancouver, BC, V6B 5J3

Complicated tax matters

You may have tax matters that are more complex and require more assistance. For example:

self-employment income* or employment expenses (vehicle expense)
business or rental income and expenses; capital gains or losses
bankruptcy
deceased individuals

If you have complicated tax matters, please directly send an email to make special arrangements: taxaid@dabc.ca

If you have any questions, please contact:

Tax AID Direct Line-Local: 236-477-1717 Tax AID Direct Line-Toll Free: 1-877-940-7797 taxaid@dabc.ca

Open by Appointment Only

Disability Alliance BC offers the following ways to access our services: over the phone, virtually, or in-person at our office located in downtown Vancouver. As the demand for our services is very high, we do not take walk-in appointments.

Since 1977, Disability Alliance BC has been a provincial, cross-disability voice in British Columbia. Our mission is to promote a more inclusive and equitable society for people with all disabilities through direct services, community partnerships, systemic advocacy, research, and publications.

We acknowledge and have deep gratitude to work together on the unceded traditional territories of the xʷməθkʷəy̓ əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Selíl̓witulh (Tsleil-Waututh) Nations of the Coast Salish people. We honour the many territorial keepers of the lands.

DABC is a proud member of the Council of Canadians with Disabilities (CCD).

DABC is proud to be certified as a Living Wage Employer by Living Wage for Families BC! We are glad to be able to support our staff to feel valued in their roles and provide them with the opportunity to thrive in their communities.