Tax Appointment: COVID-19

Our services are by appointment only

Make an appointment and a tax advocate will do your tax return by video conference (Zoom), by email, or by phone.   

 Due to the COVID-19 pandemic, Disability Alliance BC’s office will be closed until further notice. There will be no in-person services at our office.   

 However, we still provide remote services in limited capacities through video conference (Zoom), email, phone or mail-out. 

For now, on-line booking is only available on Tuesdays and Wednesdays. Once you submit your request, you will receive a confirmation email. If the form doesn’t show any available spots for you, please contact us directly. Our program assistant will be able to assist you. However, due to a higher volume of inquiries, response time may take longer than usual.

 

Preparing for Video, Phone or Email Appointments:   

Appointment Type What you need to submit Do you need to attend the meeting?
Video


Tax AID waiver formYes: Bring your photo ID and tax slips to the meeting
Email
Tax AID waiver form
and email your tax slips to your Advocate
No: however, you should be available at your appointment time
Phone Tax AID waiver form Yes: Bring your photo ID and tax slips to the meeting

How to meet your advocate:  

  • By videoconference:  you will receive a virtual meeting invitation link, including our Tax AID Intake and Waiver Form. You need to join the meeting on your appointment date.  
  • By email or phone: you need to have your documents ready for your appointment date.    

Your appointment must be made at least 48 hours in advance. 

Mail out services

We also offer our services by mail. To get in touch with this service, contact us using the information below and an advocate will contact you for further follow-up. If you need us to mail your form, you can use the address below:  

Attention: Tax AID Program 

Disability Alliance BC 

#1450-605 Robson Street, 

Vancouver, BC, V6B 5J3 

Complicated tax matters 

You may have tax matter that are more complex and require more assistance.

For example: 

  • self-employment income* or employment expenses (vehicle expense)
  • business or rental income and expenses; capital gains or losses
  • bankruptcy
  • deceased individuals

If you have complicated tax matters, please directly send an email to make special arrangementstaxaid@disabilityalliancebc.org  

*Self-employment income:  If you have a self-employment income and would like to claim your simple expenses to reduce your taxes, please fill out the expense report in advance. Without this form, we won’t able to assist you.  

If you have any questions, please contact: 

Tax AID Direct Line-Local: 236-477-1717 

Tax AID Direct Line-Toll Free: 1-877-940-7797 

taxaid@disabilityalliancebc.org 

 

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Tax Appointment Booking Calendar:   

  • The on-line booking is available year round, except on weekends and statutory holidays
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