Note re: BC Bus Pass Program

All bus passes and bus pass renewal stickers for 2024 were sent out in the first week of December. Some renewal packages may have arrived a bit later than in previous years. All Ministry clients should have received them before the end of December, but TransLink/BC Transit are allowing a two-week grace period just in case. That means clients can just show their Compass Card until their new sticker arrives.

If you are a Ministry client and have not received your new bus pass or renewal sticker, you can call the Ministry’s toll free number (1-866-866-0800), enter your Person ID or PIN, choose option 3, then option 1 to speak to an agent on the bus pass team.