Research study on the ICBC claims process

ICBC would like to invite you to participate in a research study to share your claims experience and thoughts on how the claims process can be improved.The research study will be anonymous and you will never be identified to ICBC by participating or by reaching out to participate.

This research is being conducted by experienced third-party research firms, Canada Market Research and Upwords, and does not involve direct conversations with ICBC.

If you are interested in participating in this research, please reach out directly to Tessie Giannaris from Canada Market Research,, by Friday, October 23rd, 2020 with your full name and a phone number where you can be contacted to discuss this further. Your identity will not be disclosed to other participants or to ICBC through participation in this study.

For more info: