Survey: Better Access for Rail Passengers using Mobility Aids

The Consortium Led by Real-Time Engineering & Simulation, Inc. is working on a project for Transport Canada to better understand the long distance travel needs of people with mobility impairments in order to improve their accessibility to rail vehicles and the quality of the service provision in Canada.

The removal and prevention of barriers and making access easier to, and move around on board trains and stations is essential to provide accessible rail services and remove discrimination. With this survey, we are asking you to share your needs, views, comments and suggestions on current access to VIA Rail services and on various boarding devices. Your participation in this study is greatly appreciated through responding a survey.

This survey will take approximately 12 minutes to complete. Participation is voluntary and you may exit the survey at any time. Completing the survey indicates consent to participate in this study. All survey responses will remain confidential, stored on a password-protected computer, and participants will not be identified in any publications or reports. Due to the anonymous nature of the survey, once the data has been collected, participants can no longer withdraw from the study. The data may be kept for future related research purposes.

Please feel free to distribute widely among your network.

If you have any question or concerns regarding this survey or if you have any concerns regarding your rights or welfare as a participant in this research study please send an email to

Thank you for your participation!