Ministry update re: potential delays to mail delivery
We have received the following information from the Ministry of Social Development and Poverty Reduction.
“We want to provide you with a further update on potential delays in mail delivery, including client cheques and ministry documentation, due to impacts from the Canada Post strike.
Although mail delivery is resuming this week, the ministry is continuing to take special measures to ensure disability and income assistance cheques for December are not delayed due to possible backlogs at Canada Post.
Monthly assistance payments through direct deposit will be automatically deposited as usual. For clients who normally receive a monthly assistance cheque by mail, cheques will be available for pick up at their local ministry office on or after December 18.
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If clients are unable to do direct deposit or attend their local ministry office, they can write a letter and sign it to allow someone else to pick up the cheque on their behalf. To avoid future delays, we recommend setting up direct deposit. This service allows clients to receive ministry payments directly into their bank account. To set up direct deposit, provide their bank account information to the ministry by phone, online at MySelfServe.gov.bc.ca, or in person at a local office.
Anyone concerned about not receiving an assistance cheque is encouraged to contact the ministry at 1 866 866-0800 to discuss options.
The ministry is actively planning the transition back to regular mail distribution, taking into account any backlogged mail.
The December cheque issue will proceed as planned. We aim to return to normal business processes for the January cheque issue, scheduled for January 15, 2025.”