Job Posting: DABC Membership & Outreach Assistant

Position: Membership & Outreach Assistant

Who We Are

Since 1977, Disability Alliance BC (DABC) has been a provincial, cross-disability voice in British Columbia. We are a non-profit, charitable organization that champions issues impacting the lives of people with disabilities. Our mission is to promote a more inclusive and equitable society for people with all disabilities through direct services, community partnerships, systemic advocacy, research, and publications.

Job Description

As the Membership and Outreach Assistant, you will support management, outreach efforts, and administrative tasks, including maintaining the membership and donor database, membership recruitment and retention pursuits, communicating with members, and assisting with events and campaigns. You will also assist our communications coordinator in enhancing our outreach efforts on social media. There is room to grow into a coordinator role in this work, with the right candidate.

Tasks and responsibilities:

  • Maintain and update the membership and donor database, ensuring member information is accurate and up to date.
  • Assist with processing and receipting individual donations, and resolving any payment processing issue
  • Assist with membership renewals, onboarding new members, and processing membership inquiries.
  • Prepare and distribute membership and outreach materials and communications.
  • Provide support for outreach campaigns, both digital and in community.
  • Assist the Communications Coordinator in our social media communications strategy
  • Assist with member surveys and feedback collection.
  • Assist Reception in mailing out physical copies of our Transition magazine, and other large mail out activities as they occur
  • Prepare reports, presentations, and other documents relating to membership and outreach as needed.
  • Assist with data entry and filing.
  • Other duties as assigned.

The successful applicant must:

  • Have a minimum of 2 years’ applicable work experience
  • Have strong verbal and written communication skills and the ability to communicate complex concepts in plain language
  • Have excellent interpersonal skills and the ability to work effectively with members and staff across many diverse backgrounds
  • Be self-motivated, adaptable, and able to work effectively with a team as well as independently
  • Be able to handle multiple tasks and prioritize effectively.
  • Have excellent organizational skills
  • Have experience in outreach campaigns and social media communications
  • Be technologically proficient with computers and computer programs, including Microsoft Office software, specifically Excel, Word and Outlook.
  • Have experience with CRM software or other cloud-based databases (preferably Keela)

The following are strong assets for this position:

  • Experience in membership services
  • Experience carrying out administrative tasks
  • Experience in the non-profit sector
  • Experience working with Keela, Adobe Creative Suite, WordPress and Canva
  • Experience with a disability and/or supporting people with disabilities

Salary: $38,400

This position offers the following benefits after a three-month probationary period:

  • 12 days of paid vacation annually
  • 14 days of paid sick leave annually
  • 100% of the cost of extended health and dental care benefit premiums
  • 2 weeks of paid time off during DABC’s annual holiday office closure in December
  • Employee wellness spending account

Working hours and location:

This position is part-time for 4 days per week at 8 hours a day (including 1 hour as a paid lunch break) and is a hybrid work opportunity; the successful candidate may be required to work at the Downtown Vancouver office two days a week, and at home the rest of the time.

The position is located in Vancouver, on the Unceded Territories of the Musqueam, Tsleil-Waututh, and Squamish Nations.

DABC is an open and diverse organization that promotes inclusive hiring practices. We encourage applications from qualified applicants who identify as visible minorities, Indigenous persons, and of all sexual orientations, gender expressions and identities. People with disabilities are especially encouraged to apply.

To Apply:

Please submit a resume and brief cover letter addressed to feedback@dabc.ca using the subject heading “Job Application: Membership & Outreach Assistant”. No phone calls please.

Applications are due no later than 4:30 p.m. on April 24, 2025. DABC welcomes all applications, however, only shortlisted applicants will be contacted for an interview.

DABC is hiring for two positions!

DABC is hiring for two positions: Tax Advocate and Part-Time Receptionist (Contract).

Tax Advocate

DABC is seeking an advocate who is passionate about community work to join our Tax AID program. Under the supervision of the Tax AID Director, the Advocate will work one-on-one to assist people with disabilities with their income taxes and raise awareness about the program through strategic partnership and community outreach. The successful candidate will have other administrative responsibilities related to the program’s operations including developing and conducting workshops and participating in team meetings and training on an as needed basis.

See the full job posting at https://disabilityalliancebc.org/career/ or download it in PDF format here.

Part Time Receptionist

DABC is seeking an in-office part-time Receptionist to join our organization for a contracted 1-year period, with the possibility of extension dependent on future funding. Our receptionists are often the first face or voice that a client interacts with when connecting with DABC. The successful candidate will exhibit an empathetic and professional attitude and will be responsible for responding to inquiries about our services as well as offer referrals to other community-based resources. DABC provides a variety of services that assist clients with applying for provincial and federal disability benefits, registered disability savings plan, tax filings and tax credits, legal aid, and accessible housing. The successful candidate will be working with other reception staff and volunteers in-person at the front desk of DABC’s office in downtown Vancouver. All of our reception staff and volunteers are people living with disabilities.

See the full job posting at https://disabilityalliancebc.org/career/ or download it in PDF format here.

Job Posting: DABC Community Advocate - Provincial Disability Assistance

Open: December 9, 2024
Closes: January 13, 2025
Location: Vancouver, BC
Category: Community and Social Services Job
Type: Full-time
Salary: $54,000

Who We Are

Since 1977, Disability Alliance BC (DABC) has been a provincial, cross-disability voice in British Columbia. We champion issues impacting the lives of people with disabilities through our direct services, community partnerships, advocacy, research and publications.

Our mission is to promote a more inclusive and equitable society for people with all disabilities through direct services, community partnerships, systemic advocacy, research, and publications.

Job Description

DABC is seeking a Community Advocate to join our Advocacy Access Team. The Advocate will be responsible for individual and community advocacy relating to provincial disability benefits (known as PWD).

Responsibilities:

  • Assist people with disabilities with applications and appeals relating to provincial disability (Persons with Disabilities and Persons with Persistent and Multiple Barriers)
  • Conduct workshops/webinars about provincial disability benefits for community organizations, people with disabilities, healthcare professionals, and other interested individuals and groups
  • Be a provincial resource for community advocates and individuals on policy and legislation governing PWD/PPMB

Working hours and location

This position is full-time for 5 days per week at 8 hours a day (including 1 hour as a paid lunch break) and is a hybrid work opportunity; the successful candidate may be required to work at the Downtown Vancouver office two or three days a week, and at home the rest of the time. The position may also require occasional travel to other BC communities. During your initial training, you will be required to be in the office 5 days a week until successful completion of training.

The position is located in downtown Vancouver, on the traditional, ancestral and stolen lands of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) peoples.

The successful applicant must:

  • Have a minimum 2 years combined post-secondary education and/or applicable work experience
  • Have strong verbal and written communication skills and ability to communicate complex concepts in plain language
  • Be able to work effectively with people with disabilities from a client-centered approach
  • Be self-motivated, adaptable, and able to work effectively with a team
  • Have strong analytical and research skills
  • Have excellent organizational skills
  • Be computer literate and proficient with word-processing software including the Microsoft Office Suite
  • Maintain the integrity and confidentiality of sensitive client information

The following are strong assets for this position:

  • Experience with provincial disability benefits (PWD/PPMB)
  • Experience in the non-profit sector
  • Background in law, social work, or a related field
  • Lived experience with a disability and/or supporting people with disabilities
  • Experience with legal research
  • Understanding of anti-oppression principles

Salary: $54,000 per year

This position offers the following benefits after a three-month probationary period:

  • 15 days of paid vacation annually
  • 18 days of paid sick leave annually
  • 100% of the cost of extended health and dental care benefit premiums
  • 2 weeks of paid time off during DABC’s annual holiday office closure in December
  • Generous health spending account

DABC is an open and diverse organization that promotes inclusive hiring practices. We encourage applications from qualified applicants who identify as visible minorities, Indigenous persons, and of all sexual orientations, gender expressions and identities. People with disabilities are especially encouraged to apply.

Importantly, we are looking for people who want to make a long-term commitment to our organization and have a strong desire to uphold the rights and dignities of people with disabilities.

To Apply:

Please submit a resume and brief covering letter addressed to Sharareh Saremi, Program Manager of Advocacy Access at sharareh@dabc.ca – no phone calls please.

Applications are due no later than midnight on January 13, 2025. DABC welcomes all applications, however, only shortlisted applicants will be contacted for an interview.