TransLink Fare Gate Accessible Questionnaire and Consultation


Call for Participants

TransLink is committed to providing a universally accessible transit system, and we are working to ensure that the closure of fare gates at SkyTrain stations and SeaBus terminals does not alter our customers’ ability to access transit independently.

If you live in Metro Vancouver and are someone who currently takes SkyTrain and/or SeaBus independently, and cannot physically tap a Compass Card to enter or exit a station or terminal, we would like to speak with you regarding your specific situation.

We recognize that everyone has vastly differing accessibility needs, and it is through direct communications with impacted customers that we can come to the best solution for fare gate accessibility.

If you would like to be part of this solution, please contact the Access Transit department to participate in our questionnaire or simply share your thoughts. We are hoping to hear back from customers as soon as possible, and you can reach us in either of the following ways:

Phone: (778) 375-6864