Book Your Tax Appointment
PLEASE NOTE: We’re experiencing a high volume of calls and emails at the moment. If your request is urgent, please mark your email with the heading “URGENT”. We will get back to you as soon as possible.
Hours of Operation
Our service hours are Monday to Friday, from 8:30 am-4:30 pm.
Inquiries
If you have any tax related questions, it will take at least 2-3 days to receive a response.
Urgent Tax Matters
Due to the volume of requests we receive, we cannot guarantee we can support you with your tax issue if you require immediate assistance. We encourage you to make use of other resources or go to Find a tax clinic in your area (cra-arc.gc.ca).
| Appointment Type | What you need to submit | Do you need to attend the meeting? |
|---|---|---|
| Video | Tax AID waiver form | Yes: Bring your photo ID and tax slips to the meeting |
| Email | Tax AID waiver form and email your tax slips to your Advocate | No: however, you should be available at your appointment time |
| Phone | Tax AID waiver form | Yes: Bring your photo ID and tax slips to the meeting |
- By video conference: you will receive a virtual meeting invitation link, including our Tax AID Intake and Waiver Form. You need to join the meeting on your appointment date.
- By email or phone: you need to have your documents ready for your appointment date.
Mail out services
We also offer our services by mail. To get in touch with this service, contact us using the information below and an advocate will contact you for further follow-up. If you need us to mail your form, you can use the address below: Attention: Tax AID Program Disability Alliance BC #1450-605 Robson Street, Vancouver, BC, V6B 5J3Complicated tax matters
You may have tax matters that are more complex and require more assistance. For example:- self-employment income* or employment expenses (vehicle expense)
- business or rental income and expenses; capital gains or losses
- bankruptcy
- deceased individuals
