Open: May 1, 2026
Closes: When filled
Location: Vancouver BC
Category: Community and Social Services
Time commitment: 1 to 2 days a week at 4 to 8 hours a day

Who We Are

Since 1977, Disability Alliance BC (DABC) has been a provincial, cross-disability voice in British Columbia. We are a non-profit, charitable organization that champion issues impacting the lives of people with disabilities. Our mission is to promote a more inclusive and equitable society for people with all disabilities through direct services, community partnerships, systemic advocacy, research, and publications. through our direct services, community partnerships, advocacy, research and publications.

Job Description

DABC is seeking volunteers to assist us at our reception desk to provide clients, guests and callers with information on the various services that DABC provides such as applying for provincial and federal disability benefits, Disability Tax Credit, Registered Disability Savings Plan, tax filings and tax credits, legal aid, and wheelchair accessible housing. Reception volunteers will be trained and mentored on an ongoing basis through regular supervision from the Advocacy Access Reception Coordinator, Advocacy Access Program Manager and Director of Tax AID and Access RDSP Programs. All of our current reception volunteers have lived experience with a disability.

Our Reception Volunteers:

• Support our reception team with clerical duties such as transcription of voicemails, scanning and printing projects and filing.
• Greet clients at our reception desk
• Keep detailed and accurate records of visitor requests
• Screen clients for eligibility of our services and conduct intake of client contact information for our waitlists

Reception Volunteers should have the following skills and qualifications:

• Be computer literate and proficient with Microsoft Office software, specifically Excel, Word and Outlook
• Have strong verbal and written communication skills
• Have excellent interpersonal skills and the ability to work effectively with clients and staff across many diverse backgrounds
• Be self-motivated, adaptable, and able to work effectively with a team as well as independently
• Maintain a professional, respectful and empathetic demeanor with clients and have the ability to manage client expectations as it relates to the capacity and scope of DABC’s services
• Lived experience with disability

The following are strong assets for this position:

• Lived experience with provincial disability benefits (PWD/PPMB)
• Experience in the non-profit sector
• Experience supporting people with disabilities
• Knowledge and understanding of community resources available to people with disabilities

Volunteers may receive a small monthly honourarium for their contribution to DABC’s advocacy work. 

Hours Per Week: 1-2 shifts per week (shifts are 4 or 8 hours)

DABC is an open and diverse organization that promotes inclusive hiring practices. We encourage applications from qualified applicants who identify as visible minorities, Indigenous persons, and of all sexual orientations, gender expressions and identities. People with disabilities are especially encouraged to apply.

To Apply: Please send an email expressing your interest with the subject line “Volunteer Application”, along with a resume to sharareh@dabc.ca. Inquires about this position may be emailed to the above noted email address. In the interest of fairness during the recruitment process, meeting requests regarding this position will not be granted. No phone calls, please.