Position: Membership & Outreach Assistant

Who We Are

Since 1977, Disability Alliance BC (DABC) has been a provincial, cross-disability voice in British Columbia. We are a non-profit, charitable organization that champions issues impacting the lives of people with disabilities. Our mission is to promote a more inclusive and equitable society for people with all disabilities through direct services, community partnerships, systemic advocacy, research, and publications.

Job Description

As the Membership and Outreach Assistant, you will support management, outreach efforts, and administrative tasks, including maintaining the membership and donor database, membership recruitment and retention pursuits, communicating with members, and assisting with events and campaigns. You will also assist our communications coordinator in enhancing our outreach efforts on social media. There is room to grow into a coordinator role in this work, with the right candidate.

Tasks and responsibilities:

• Maintain and update the membership and donor database, ensuring member information is accurate and up to date.
• Assist with processing and receipting individual donations, and resolving any payment processing issue
• Assist with membership renewals, onboarding new members, and processing membership inquiries.
• Prepare and distribute membership and outreach materials and communications.
• Provide support for outreach campaigns, both digital and in community.
• Assist the Communications Coordinator in our social media communications strategy
• Assist with member surveys and feedback collection.
• Assist Reception in mailing out physical copies of our Transition magazine, and other large mail out activities as they occur
• Prepare reports, presentations, and other documents relating to membership and outreach as needed.
• Assist with data entry and filing.
• Other duties as assigned.

The successful applicant must:

• Have a minimum of 2 years’ applicable work experience
• Have strong verbal and written communication skills and the ability to communicate complex concepts in plain language
• Have excellent interpersonal skills and the ability to work effectively with members and staff across many diverse backgrounds
• Be self-motivated, adaptable, and able to work effectively with a team as well as independently
• Be able to handle multiple tasks and prioritize effectively.
• Have excellent organizational skills
• Have experience in outreach campaigns and social media communications
• Be technologically proficient with computers and computer programs, including Microsoft Office software, specifically Excel, Word and Outlook.
• Have experience with CRM software or other cloud-based databases (preferably Keela)

The following are strong assets for this position:

• Experience in membership services
• Experience carrying out administrative tasks
• Experience in the non-profit sector
• Experience working with Keela, Adobe Creative Suite, WordPress and Canva
• Experience with a disability and/or supporting people with disabilities

Salary: $38,400

This position offers the following benefits after a three-month probationary period:

• 12 days of paid vacation annually
• 14 days of paid sick leave annually
• 100% of the cost of extended health and dental care benefit premiums
• 2 weeks of paid time off during DABC’s annual holiday office closure in December
• Employee wellness spending account

Working hours and location:

This position is part-time for 4 days per week at 8 hours a day (including 1 hour as a paid lunch break) and is a hybrid work opportunity; the successful candidate may be required to work at the Downtown Vancouver office two days a week, and at home the rest of the time.

The position is located in Vancouver, on the Unceded Territories of the Musqueam, Tsleil-Waututh, and Squamish Nations.

DABC is an open and diverse organization that promotes inclusive hiring practices. We encourage applications from qualified applicants who identify as visible minorities, Indigenous persons, and of all sexual orientations, gender expressions and identities. People with disabilities are especially encouraged to apply.

To Apply:

Please submit a resume and brief cover letter addressed to feedback@dabc.ca using the subject heading “Job Application: Membership & Outreach Assistant”. No phone calls please.

Applications are due no later than 4:30 p.m. on April 24, 2025. DABC welcomes all applications, however, only shortlisted applicants will be contacted for an interview.

April 4th, 2025

Disability Alliance BC (DABC) is excited to announce the creation of a new national non-profit organization: Disability Alliance Canada (DAC).

DAC is a separate, stand-alone non-profit operating under direct leadership from DABC’s Executive Director.

Additionally, several of DABC’s Board of Directors also sit on DAC’s board. In this way, DAC’s mission and mandate are intentionally aligned with DABC’s: DAC’s mission is to promote a more inclusive and equitable society for people with all disabilities across Canada through direct services, community partnerships, systemic advocacy, research, and publications.

Over the past several years, we have come to realize that the work DABC does, particularly in providing in-depth direct service support to clients, is not consistently provided in other provinces and territories. DABC’s level of knowledge and experience on supporting clients with our direct services is something of which we are especially proud to provide to the disability community in BC. Our aim in establishing DAC as a national non-profit is to expand our direct services across the country, starting with offering support for Disability Tax Credit (DTC) and Canada Pension Plan – Disability (CPP-D) applications.

This step marks a significant milestone in our efforts to extend our reach and further our impact on a broader scale across Canada. With the formation of this new, independent entity, DABC will continue our work in BC, while DAC will work to serve disability communities in all other provinces and territories.

We remain deeply committed to our mission and values, and we thank everyone who has supported us on this journey. Please stay tuned for more updates from DAC through our separate website, including new job openings.

For more information or inquiries, please contact info@disabilityalliancecanada.ca.

We encourage you to share this announcement amongst your networks – thank you for your support.

CPP-D Community Advocate

Open: April 3, 2025
Closes: April 30, 2025
Location: Vancouver
Category: Community and Social Services Job
Type: Part-time (32 hours)
Salary: $43,200.00

Who We Are

Since 1977, Disability Alliance BC (DABC) has been a provincial, cross-disability voice in British Columbia. We are a non-profit, charitable organization that champion issues impacting the lives of people with disabilities. Our mission is to promote a more inclusive and equitable society for people with all disabilities through direct services, community partnerships, systemic advocacy, research, and publications. through our direct services, community partnerships, advocacy, research and publications.

Program Description

Since 1989, DABC’s Advocacy Access Program has been a place of support, information and one-to-one assistance for people with all disabilities. Each year, our advocates assist hundreds of people in-house to apply for and appeal the denial of provincial (known as PWD) and federal (Canada Pension Plan – Disability) disability benefits. We help hundreds more over the phone and by email. We also support other organizations across BC to assist people with disabilities through our workshops and publications.

Job Description

DABC is seeking a part-time Canada Pension Plan-Disability (CPP-D) Community Advocate to join our Advocacy Access Team. The Advocate will be responsible for individual and community advocacy relating to federal CPP-D benefits.

Responsibilities:

• Assist people with disabilities with applications and appeals relating to CPP-D benefits
• Conduct workshops/webinars about CPP-D disability benefits for community organizations, people with disabilities, healthcare professionals, and other interested individuals and groups
• Be a provincial resource for community advocates and individuals on policy and legislation governing CPP-D

The successful applicant must:

• Have a minimum 2 years combined post-secondary education and/or applicable work experience
• Have strong verbal and written communication skills and ability to communicate complex concepts in plain language
• Be able to work effectively with people with disabilities from a client-centered approach
• Be self-motivated, adaptable, and able to work effectively with a team
• Have strong analytical and research skills
• Have excellent organizational skills
• Be computer literate and proficient with word-processing software including the Microsoft Office Suite
• Maintain the integrity and confidentiality of sensitive client information

The following are strong assets for this position: 

• Experience with CPP-D and other disability benefits
• Experience in the non-profit sector
• Background in law, social work, or a related field
• Lived experience with a disability and/or supporting people with disabilities
• Experience with legal research
• Understanding of anti-oppression principles

Salary: $43,2000 per year

This position offers the following benefits after a three-month probationary period:

• 12 days of paid vacation annually
• 14 days of paid sick leave annually
• 100% of the cost of extended health and dental care benefit premiums
• 2 weeks of paid time off during DABC’s annual holiday office closure in December
• Employee wellness spending account

Working hours and location:

This position is part-time at 32 hours over 4 days per week at 8 hours a day (including 1 hour as a paid lunch break) and is a hybrid work opportunity; the successful candidate may be required to work at the Downtown Vancouver office two or three days a week, and at home the rest of the time. The position may also require occasional travel to other BC communities. During your initial training, you will be required to be in the office 4 days a week until successful completion of training.

The position is located in downtown Vancouver, on the traditional, ancestral and stolen lands of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) peoples.

DABC is an open and diverse organization that promotes inclusive hiring practices. We encourage applications from qualified applicants who identify as visible minorities, Indigenous persons, and of all sexual orientations, gender expressions and identities. People with disabilities are especially encouraged to apply.

Importantly, we are looking for people who want to make a long-term commitment to our organization and have a strong desire to uphold the rights and dignities of people with disabilities.

To Apply:

Please submit a resume and brief covering letter addressed to Sharareh Saremi, Program Manager of Advocacy Access at sharareh@dabc.ca using the subject heading “Job Application: CPP-D Community Advocate”. No phone calls please.

Applications are due no later than 4:30pm on April 17, 2025. DABC welcomes all applications, however, only shortlisted applicants will be contacted for an interview.