DABC Job Opportunity: Program Assistant, Access DTC & Tax AID

Open: January 15, 2026
Closes: January 30, 2026
Location: Vancouver BC
Category: Community and Social Services
Type: Full-time
Salary: $48,000 – $52,000 depending on experience

Who We Are

Since 1977, Disability Alliance BC (DABC) has been a provincial, cross-disability voice in British Columbia. We are a non-profit, charitable organization that champion issues impacting the lives of people with disabilities. Our mission is to promote a more inclusive and equitable society for people with all disabilities through direct services, community partnerships, systemic advocacy, research, and publications. through our direct services, community partnerships, advocacy, research and publications.

Program Description

Access DTC Program

The Access DTC program works through several partnerships and initiatives to provide direct support through the Disability Tax Credit (DTC) and related benefits including the Child Disability Benefit, Canada Disability Benefit (CDB) and Registered Disability Savings Plan (RDSP). Our aim is to promote financial literacy and financial security for people with disabilities in British Columbia. Access to the DTC and related benefits has become more relevant, as many people with disabilities will need the DTC to apply for federal programs like the Canada Disability Benefit.

Tax AID

Tax AID is a DABC program that partners with the Together Against Poverty Society, the Ki-Low-Na Friendship Society, and the Active Support Against Poverty Society, to provide free support to people with disabilities across BC to file income taxes for current and previous years. In addition to simple tax filing, we help with self-employment income, outstanding amounts owed to the Canada Revenue Agency (CRA), applying for other tax related government programs/benefits, and matters related to financial literacy.

Job Description

DABC is seeking a Program Assistant for our Tax AID and Access DTC programs. This role contributes to maintaining the quality and sustainability of program services. The Program Assistant will assist managers of both the Tax AID and Access DTC teams in supporting the day-to-day operations of both programs by supporting client intake and inquiries, maintaining program policies and procedures, developing program materials, coordinating outreach activities, and other tasks as reasonably required.

Responsibilities:

  • Working alongside the Tax AID and Access DTC Program Managers,
  • Respond to client inquiries over the phone, email, and in-person
  • Screen clients for eligibility of Access DTC and Tax AID services and conduct initial client intake
  • Ensure regular update of any program materials, including program manuals, educational resources, community resources and contacts list
  • Maintain and organize physical and digital files, as well as other program materials in the office
  • Provide accurate statistical information on participant activities for evaluations and reporting purposes
  • Provide information and support to people with disabilities on the DTC, RDSP, CDB, and other tax related issues
  • Keep up to date on any changes to policy and procedures relevant to the Access DTC and Tax AID programs
  • Liaise with community partners to schedule and arrange specific outreach activities
  • Assist in the development of marketing and communications strategies
  • Support the Tax AID and Access DTC advocates with daily tasks

The successful applicant must: 

  • Have a minimum 2 years combined post-secondary education and/or applicable work experience
  • Have strong verbal and written communication skills and the ability to communicate complex concepts in plain language
  • Have excellent interpersonal skills and the ability to work effectively with clients and staff across many diverse backgrounds
  • Be self-motivated, adaptable, and able to work effectively with a team as well as independently
  • Maintain a professional, respectful, and empathetic demeanor with clients and have the ability to manage client expectations as it relates to the capacity and scope of DABC’s services
  • Have excellent organizational and critical thinking skills
  • Be computer literate and proficient with Microsoft Office software, specifically Excel, Word and Outlook.
  • Maintain the integrity and confidentiality of client information
  • Be able to manage and sort through a significant volume of incoming communication.

Strong assets for this position: 

  • Working knowledge of federal tax and financial programs for people with disabilities including the Disability Tax Credit, Registered Disability Savings Plan, Canada caregiver amount and other deductions
  • Knowledge of tax law
  • Experience with community outreach or program planning
  • Experience in the non-profit sector
  • Experience with a disability and/or supporting people with disabilities
  • Knowledge and understanding of community resources available to people with disabilities
  • Understanding of anti-oppression principles
  • Experience working with design tools including Canva, or Adobe Creative Suite
  • A driver’s license

Salary: $48,000 – $52,000 depending on experience.

This position offers the following benefits after a three-month probationary period:

  • 15 days of paid vacation annually
  • 18 days of paid sick leave annually
  • 100% of the cost of extended health and dental care benefit premiums
  • 2 weeks of paid time off during DABC’s annual holiday office closure in December
  • Employee wellness benefit

Working hours and location

This position is full-time for 5 days per week at 8 hours a day (including 1 hour as a paid lunch break) and is a hybrid work opportunity; the successful candidate may be required to work at the Downtown Vancouver office two or three days a week, and at home the rest of the time. The position may also require occasional travel to other BC communities and beyond. During your initial training, you will be required to be in the office 5 days a week until successful completion of training.

The position is located in downtown Vancouver, on the traditional, ancestral and stolen lands of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) peoples

Commitment to Equity

DABC is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of inclusion, anti-ableism, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented, including Indigenous persons, people of colour, and people of all sexual orientations, gender expressions and identities. People with disabilities are especially encouraged to apply. Accommodations are available during the hiring process, upon request.

Importantly, we are looking for people who want to make a long-term commitment to our organization and have a strong desire to uphold the rights and dignities of people with disabilities.

To Apply:

Please submit a resume and brief covering letter addressed to Cynthia Minh, Director of Access DTC & Tax AID at cynthia@dabc.ca using the subject heading “Job Application: Program Assistant” no phone calls please.

Applications are due no later than midnight on January 30, 2026. DABC welcomes all applications, however, only shortlisted applicants will be contacted for an interview.

Applicants must be legally allowed to work in Canada.

Job Opportunity: Tax Preparer and Advocate | Disability Alliance BC

Open: December 15, 2025
Closes: January 9, 2026
Location: Vancouver BC
Category: Accounting and Finance
Type: Full-time
Salary: $54,000 – 58,000 depending on experience

Who We Are

Since 1977, Disability Alliance BC (DABC) has been a provincial, cross-disability voice in British Columbia. We are a non-profit, charitable organization that champion issues impacting the lives of people with disabilities. Our mission is to promote a more inclusive and equitable society for people with all disabilities through direct services, community partnerships, systemic advocacy, research, and publications. through our direct services, community partnerships, advocacy, research and publications.

Job Description

DABC is seeking an experienced tax preparer who is passionate about community work to join our team. The Tax AID Advocate will work one-on-one to assist people with disabilities with their income taxes and raise awareness about the program through strategic partnership and community outreach. The successful candidate will have other administrative responsibilities related to the program’s operations including developing and conducting workshops and participating in team meetings and training on an as needed basis.

Key Duties and Responsibilities

  • Prepare and file accurate tax returns for current and previous years in compliance with CRA standards
  • Liaise with clients and the CRA on specific issues related personal taxes
  • Manage multiple client files simultaneously
  • Report any questions or concerns to the Program Manager
  • Compile and organize client records
  • Attend trainings to further develop accounting taxation knowledge as part of an ongoing professional development program

The successful applicant must:

  • Have more than 2 years of proven experience for clients using income tax preparation software (e.g., UFile) to prepare income tax returns
  • Be able to work effectively with people with disabilities
  • Possess a four-year undergraduate degree or equivalent work experience
  • Meet the requirements to be a tax filer through CRA’s Community Volunteer Income Tax Preparation (CVITP) program
  • Be self-motivated and adaptable and able to work effectively with a team
  • Be detail-oriented and have excellent organizational skills
  • Have strong verbal and written communication skills
  • Understand the importance of preserving the confidentiality of sensitive client information
  • Be computer literate and proficient with word-processing software, including the Microsoft Office Suite
  • Be comfortable working in the office and remotely
  • Be available for occasional travel to communities across Lower Mainland

The following are strong assets for this position: 

  • Knowledge of tax law
  • Volunteer or coordination experience with the Canadian Revenue Agency’s CVITP Program
  • Working knowledge of income tax programs for people with disabilities including the Disability Tax Credit, Canada caregiver amount and other deductions
  • Completion of an accounting or tax certificate or diploma/degree

Salary: $54,000 – $58,000 depending on experience

This position offers the following benefits after a three-month probationary period:

  • 15 days of paid vacation annually
  • 18 days of paid sick leave annually
  • 100% of the cost of extended health and dental care benefit premiums
  • 2 weeks of paid time off during DABC’s annual holiday office closure in December
  • Employee wellness benefit

Working hours and location

This position is full-time for 5 days per week at 8 hours a day (including 1 hour as a paid lunch break) and is a hybrid work opportunity; the successful candidate may be required to work at the Downtown Vancouver office two or three days a week, and at home the rest of the time. The position may also require occasional travel to other BC communities and beyond. During your initial training, you will be required to be in the office 5 days a week until successful completion of training.

The position is located in downtown Vancouver, on the traditional, ancestral and stolen lands of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) peoples

Commitment to Equity

DABC is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of inclusion, anti-ableism, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented, including Indigenous persons, people of colour, and people of all sexual orientations, gender expressions and identities. People with disabilities are especially encouraged to apply. Accommodations are available during the hiring process, upon request.

Importantly, we are looking for people who want to make a long-term commitment to our organization and have a strong desire to uphold the rights and dignities of people with disabilities.

To Apply:

Please submit a resume and brief covering letter addressed to Cynthia Minh (Director, Tax AID) at cynthia@dabc.ca using the subject heading “Job Application: Tax Preparer & Advocate” no phone calls please.

Applications are due no later than midnight on January 9, 2026. DABC welcomes all applications, however, only shortlisted applicants will be contacted for an interview.

Applicants must be legally allowed to work in Canada.

We're hiring a Tax Advocate - Join our team!

Who We Are

Since 1977, Disability Alliance BC (DABC) has been a provincial, cross-disability voice in British Columbia. We are a non-profit, charitable organization that champion issues impacting the lives of people with disabilities. Our mission is to promote a more inclusive and equitable society for people with all disabilities through direct services, community partnerships, systemic advocacy, research, and publications. through our direct services, community partnerships, advocacy, research and publications.

Program Description

Tax AID is a DABC program that partners with the Together Against Poverty Society, the Ki-Low-Na Friendship Society, and the Active Support Against Poverty Society, to provide free support to people with disabilities across BC to file income taxes for current and previous years. In addition to simple tax filing, we help with self-employment income, outstanding amounts owed to the Canada Revenue Agency (CRA), applying for other tax related government programs/benefits, and matters related to financial literacy.

Job Description

DABC is seeking an advocate who is passionate about community work to join our Tax AID program. Under the supervision of the Tax AID Director, the Advocate will work one-on-one to assist people with disabilities with their income taxes and raise awareness about the program through strategic partnership and community outreach. The successful candidate will have other administrative responsibilities related to the program’s operations including developing and conducting workshops and participating in team meetings and training on an as needed basis.

Key Duties and Responsibilities

  • Prepare and file accurate tax returns for current and previous years in compliance with CRA standards
  • Liaise with clients and the CRA on specific issues related personal taxes
  • Manage multiple client files simultaneously
  • Report any questions or concerns to the Director
  • Compile and organize client records
  • Attend trainings to further develop accounting taxation knowledge as part of an ongoing professional development program

A successful applicant must

  • Have more than 2 years of proven experience for clients using income tax preparation software (e.g., UFile) to prepare income tax returns
  • Be able to work effectively with people with disabilities
  • Possess a four-year undergraduate degree or equivalent work experience
  • Meet the requirements to be a tax filer through CRA’s Community Volunteer Income Tax Preparation (CVITP) program
  • Be self-motivated and adaptable and able to work effectively with a team
  • Be detail-oriented and have excellent organizational skills
  • Have strong verbal and written communication skills
  • Understand the importance of preserving the confidentiality of sensitive client information
  • Be computer literate and proficient with word-processing software, including the Microsoft Office Suite
  • Be comfortable working in the office and remotely
  • Be available for occasional travel to communities across Lower Mainland

The following are not required but would be assets to the position:

  • Knowledge of tax law
  • Volunteer or coordination experience with the Canadian Revenue Agency’s CVITP Program
  • Working knowledge of income tax programs for people with disabilities including the Disability Tax Credit, Canada caregiver amount and other deductions
  • Completion of an accounting or tax certificate or diploma/degree

Compensation: $46,400 annually

This position is for 32 hours (4 days) per week with the possibly to increase to 40 hours (5 days) per week at $58,000. Alternatively, this position is also open to candidates wishing to only work 24 hours (3 days) per week at $34,800 annually.

This position offers the following benefits after the successful completion of a three-month probationary period:

  • 12 days of paid vacation annually
  • 14 days of paid sick leave annually
  • An hour paid lunch break each workday
  • 100% of the cost of extended health and dental care benefit premiums, with additional mental health coverage
  • A generous Health Spending Account program
  • 2 weeks of paid time off during DABC’s annual holiday office closure in December (this is in addition to paid vacation time).

Working hours: The office hours at DABC are 8:30 am to 4:30 pm.

The position is located in Vancouver, on the Unceded, Traditional, and Ancestral Territories of the Musqueam, Tsleil-Waututh, and Squamish Peoples.

This position offers a hybrid work opportunity; the successful candidate may be required to work at the office (located in downtown Vancouver) one or two days a week, and at home the rest of the time. The position may also require occasional travel to other BC communities.

DABC is an open and diverse organization that promotes inclusive hiring practices. We encourage applications from qualified applicants who identify as visible minorities, Indigenous persons, and of all sexual orientations, gender expressions and identities. People with disabilities are especially encouraged to apply!

Importantly, we are looking for people who want to make a long term commitment to our organization and have a strong desire to assist people with disabilities.

To Apply:

Please submit a resume and brief cover letter addressed to Cynthia Minh (Director, Tax AID & Access RDSP at cynthia@dabc.ca using the subject heading “Job Application: Tax AID Advocate.” No phone calls please.

Applications are due no later than 4:30 p.m. on July 15, 2025. DABC welcomes all applications, however, only shortlisted applicants will be contacted for an interview.