Job Posting: Tax AID Advocate

Who We Are

Since 1977, Disability Alliance BC (DABC) has been a provincial, cross-disability voice in British Columbia. We are a non-profit, charitable organization that champion issues impacting the lives of people with disabilities through our direct services, community partnerships, advocacy, research and publications.

We work to support people with all disabilities to live with dignity, independence and as equal and full participants in the community.

Program Description

Tax AID is a DABC program that partners with the Together Against Poverty Society, the Ki-Low-Na Friendship Society, and the Active Support Against Poverty Society, to provide free support to people with disabilities across BC to file income taxes for current and previous years. In addition to simple tax filing, we help with self-employment income, outstanding amounts owed to the Canada Revenue Agency (CRA), applying for other tax related government programs/benefits, and matters related to financial literacy.

Job Description

DABC is seeking an advocate who is passionate about community work to join our Tax AID program. Under the supervision of the Tax AID Director, the Advocate will work one-on-one to assist people with disabilities with their income taxes and raise awareness about the program through strategic partnership and community outreach. The successful candidate will have other administrative responsibilities related to the program’s operations including developing and conducting workshops and participating in team meetings and training on an as needed basis.

Key Duties and Responsibilities

  • Prepare and file accurate tax returns for current and previous years in compliance with CRA standards
  • Liaise with clients and the CRA on specific issues related personal taxes
  • Manage multiple client files simultaneously
  • Report any questions or concerns to the Director
  • Compile and organize client records
  • Attend trainings to further develop accounting taxation knowledge as part of an ongoing professional development program

A successful applicant must

  • Have more than 2 years of proven experience for clients using income tax preparation software (e.g., UFile) to prepare income tax returns
  • Be able to work effectively with people with disabilities
  • Possess a four-year undergraduate degree or equivalent work experience
  • Meet the requirements to be a tax filer through CRA’s Community Volunteer Income Tax Preparation (CVITP) program
  • Be self-motivated and adaptable and able to work effectively with a team
  • Be detail-oriented and have excellent organizational skills
  • Have strong verbal and written communication skills
  • Understand the importance of preserving the confidentiality of sensitive client information
  • Be computer literate and proficient with word-processing software, including the Microsoft Office Suite
  • Be comfortable working in the office and remotely
  • Be available for occasional travel to communities across Lower Mainland

The following are not required but would be assets to the position:

  • Knowledge of tax law
  • Volunteer or coordination experience with the Canadian Revenue Agency’s CVITP Program
  • Working knowledge of income tax programs for people with disabilities including the Disability Tax Credit, Canada caregiver amount and other deductions
  • Completion of an accounting or tax certificate or diploma/degree

Compensation

This position is for 32 hours (4 days) per week.

Based on experience, the salary will be between $43,200 to $44,800 per year (depending on experience), based on 32 hours (4 days per week) with the possibility of increasing to 40 hours per week (5 days per week) based on future funding.

This position offers the following benefits after the successful completion of a three-month probationary period:

  • 12 days of paid vacation annually
  • 14 days of paid sick leave annually
  • An hour paid lunch break each workday
  • 100% of the cost of extended health and dental care benefit premiums, with additional mental health coverage
  • A generous Health Spending Account program
  • 2 weeks of paid time off during DABC’s annual holiday office closure in December (this is in addition to paid vacation time).

Working hours: The office hours at DABC are 8:30 am to 4:30 pm.

The position is located in Vancouver, on the Unceded, Traditional, and Ancestral Territories of the Musqueam, Tsleil-Waututh, and Squamish Peoples.

This position offers a hybrid work opportunity; the successful candidate may be required to work at the office (located in downtown Vancouver) one or two days a week, and at home the rest of the time. The position may also require occasional travel to other BC communities.

DABC is an open and diverse organization that promotes inclusive hiring practices. We encourage applications from qualified applicants who identify as visible minorities, Indigenous persons, and of all sexual orientations, gender expressions and identities. People with disabilities are especially encouraged to apply!

Importantly, we are looking for people who want to make a long term commitment to our organization and have a strong desire to assist people with disabilities.

To Apply:

Please submit a resume and brief cover letter addressed to Cynthia Minh (Director, Tax AID & Access RDSP at cynthia@dabc.ca using the subject heading “Job Application: Tax AID Advocate.” No phone calls please.

Applications are due no later than 4:30 p.m. on November 8, 2024. DABC welcomes all applications, however, only shortlisted applicants will be contacted for an interview.

LET'S launches new website and "sensory kits"

Live Educate Transform Society (LET’S) has launched their new website: View it here: https://www.connectwithlets.org/. LET’S is an organization entirely run and staffed by disabled and neurodivergent folks, most of whom are also 2SLGBTQIA+, who utilize their lived expertise to create essential change.

LET’S has also launched their new “sensory kits” – they provide the service of creating low sensory spaces for various types of events. Info: https://www.connectwithlets.org/services/sensory-kits/

Re-launching “My DTC”—DABC’s Disability Tax Credit online app

Image that includes a graphic of a smartphone with an app on it, the Access RDSP logo, and text that says "Introducing MyDTC! Visit: https://mydtc.dabc.ca. My DTC is our updated free online tool that can make applying for the Disability Tax Credit easier."

Disability Alliance BC (DABC) is excited to announce the launch of our updated Disability Tax Credit (DTC) online app, now called “My DTC”, which can help people with disabilities across Canada to more easily access the DTC and its related benefits. Check out the app here

Why the DTC is important 

The DTC has always been one of the principal benefits available for people with disabilities. As a non-refundable tax credit, it helps reduce taxes owing. But more importantly, it is also one of the primary ways the federal government recognizes disabled populations in Canada. Over the years, the DTC has been connected to other financial programs like the Canada Workers Benefit Disability Supplement, Child Disability Benefit, Canada Dental Care Plan, and Registered Disability Savings Plan. In July 2025, DTC recipients with lower incomes will be able to access up to $200/month through the anticipated Canada Disability Benefit. Altogether, applying for the DTC can mean hundreds or even thousands of dollars to put towards immediate needs and/or future savings, depending on individual circumstances. 

Most people eligible for the DTC do not have it yet  

The DTC continues to be underutilized due to significant barriers to access. Some people do not know about the benefit, while others do not know that they can qualify. Applying for the DTC can feel overwhelming and can even be financially or administratively burdensome.   

Last year, DABC sent out a survey out to the community to share their thoughts about applying for the DTC. Some of the feedback we heard was:  

“It would be good to have a website of personal experiences of applying for and getting DTC.” 

“My medical practitioner did not think I would qualify but I did.” 

“Doctors need assistance in filling out the paperwork [to understand what] information is required…and how to explain [their] patient’s disability as many are not obvious or simple to explain” 

“The form that my GP filled out was very confusing for him. I ended up writing sections on how the disability affected my daily living based on the sections of the form” 

“I can’t imagine how difficult it must be for someone who doesn’t have experience with documents, or a condition that limits them from persisting” 

“The opportunity to connect with others who have applied and providing medical practitioners with tools [would be] very valuable” 

At DABC, we believe people should get the financial supports to which they are entitled. With this feedback, we were able to create an online app to make the application process a little bit easier.  

How to use the “My DTC” app 

Our new “My DTC” app is a tool created for your individual experience. It features different guides and tools that can help someone get the application process started.  

  • Handbook for individuals: this guide will help applicants learn more about the DTC, its benefits and how to apply.  
  • Handbook for medical practitioners: we recognize that misconceptions about the application process in the healthcare sector mean a lot of eligible people with disabilities are unable to apply. This guide walks through the application process for medical practitioners, so they can learn more about the DTC, how their patients may qualify, and how to help patients apply.  
  • Restrictions Questionnaire Tool: there are a number of reasons why medical practitioners may not have all the information about their patients’ daily restrictions. People can prepare their applications by answering a detailed questionnaire about their restrictions. The tool will generate a custom PDF letter that medical practitioners can include as a supplement to an application, or as information to include on the form.  
  • “My Tasks” Tool: remembering all the steps required to complete the DTC application process can feel daunting. This tool helps someone create a checklist that they can save as a PDF or send to themselves as a text to help them keep on track.  

Join us for a Lunch and Learn on November 15 at 12:00pm – 1:00pm, where we will walk through the My DTC app step by step.  

No matter where you are in the process, DABC can help.  

For more information about our programs and supports, email rdsp@dabc.ca. 

To help cover someone’s DTC medical certification fees, please visit: https://disabilityalliancebc.org/direct-service/dtc-medical-fees-fund/.