Position: Membership & Outreach Assistant

Who We Are

Since 1977, Disability Alliance BC (DABC) has been a provincial, cross-disability voice in British Columbia. We are a non-profit, charitable organization that champions issues impacting the lives of people with disabilities. Our mission is to promote a more inclusive and equitable society for people with all disabilities through direct services, community partnerships, systemic advocacy, research, and publications.

Job Description

As the Membership and Outreach Assistant, you will support management, outreach efforts, and administrative tasks, including maintaining the membership and donor database, membership recruitment and retention pursuits, communicating with members, and assisting with events and campaigns. You will also assist our communications coordinator in enhancing our outreach efforts on social media. There is room to grow into a coordinator role in this work, with the right candidate.

Tasks and responsibilities:

• Maintain and update the membership and donor database, ensuring member information is accurate and up to date.
• Assist with processing and receipting individual donations, and resolving any payment processing issue
• Assist with membership renewals, onboarding new members, and processing membership inquiries.
• Prepare and distribute membership and outreach materials and communications.
• Provide support for outreach campaigns, both digital and in community.
• Assist the Communications Coordinator in our social media communications strategy
• Assist with member surveys and feedback collection.
• Assist Reception in mailing out physical copies of our Transition magazine, and other large mail out activities as they occur
• Prepare reports, presentations, and other documents relating to membership and outreach as needed.
• Assist with data entry and filing.
• Other duties as assigned.

The successful applicant must:

• Have a minimum of 2 years’ applicable work experience
• Have strong verbal and written communication skills and the ability to communicate complex concepts in plain language
• Have excellent interpersonal skills and the ability to work effectively with members and staff across many diverse backgrounds
• Be self-motivated, adaptable, and able to work effectively with a team as well as independently
• Be able to handle multiple tasks and prioritize effectively.
• Have excellent organizational skills
• Have experience in outreach campaigns and social media communications
• Be technologically proficient with computers and computer programs, including Microsoft Office software, specifically Excel, Word and Outlook.
• Have experience with CRM software or other cloud-based databases (preferably Keela)

The following are strong assets for this position:

• Experience in membership services
• Experience carrying out administrative tasks
• Experience in the non-profit sector
• Experience working with Keela, Adobe Creative Suite, WordPress and Canva
• Experience with a disability and/or supporting people with disabilities

Salary: $38,400

This position offers the following benefits after a three-month probationary period:

• 12 days of paid vacation annually
• 14 days of paid sick leave annually
• 100% of the cost of extended health and dental care benefit premiums
• 2 weeks of paid time off during DABC’s annual holiday office closure in December
• Employee wellness spending account

Working hours and location:

This position is part-time for 4 days per week at 8 hours a day (including 1 hour as a paid lunch break) and is a hybrid work opportunity; the successful candidate may be required to work at the Downtown Vancouver office two days a week, and at home the rest of the time.

The position is located in Vancouver, on the Unceded Territories of the Musqueam, Tsleil-Waututh, and Squamish Nations.

DABC is an open and diverse organization that promotes inclusive hiring practices. We encourage applications from qualified applicants who identify as visible minorities, Indigenous persons, and of all sexual orientations, gender expressions and identities. People with disabilities are especially encouraged to apply.

To Apply:

Please submit a resume and brief cover letter addressed to feedback@dabc.ca using the subject heading “Job Application: Membership & Outreach Assistant”. No phone calls please.

Applications are due no later than 4:30 p.m. on April 24, 2025. DABC welcomes all applications, however, only shortlisted applicants will be contacted for an interview.