Who We Are

Since 1977, Disability Alliance BC (DABC) has been a provincial, cross-disability voice in British Columbia. We are a non-profit, charitable organization that champion issues impacting the lives of people with disabilities. Our mission is to promote a more inclusive and equitable society for people with all disabilities through direct services, community partnerships, systemic advocacy, research, and publications. through our direct services, community partnerships, advocacy, research and publications.

Program Description

Tax AID is a DABC program that partners with the Together Against Poverty Society, the Ki-Low-Na Friendship Society, and the Active Support Against Poverty Society, to provide free support to people with disabilities across BC to file income taxes for current and previous years. In addition to simple tax filing, we help with self-employment income, outstanding amounts owed to the Canada Revenue Agency (CRA), applying for other tax related government programs/benefits, and matters related to financial literacy.

Job Description

DABC is seeking an advocate who is passionate about community work to join our Tax AID program. Under the supervision of the Tax AID Director, the Advocate will work one-on-one to assist people with disabilities with their income taxes and raise awareness about the program through strategic partnership and community outreach. The successful candidate will have other administrative responsibilities related to the program’s operations including developing and conducting workshops and participating in team meetings and training on an as needed basis.

Key Duties and Responsibilities

• Prepare and file accurate tax returns for current and previous years in compliance with CRA standards
• Liaise with clients and the CRA on specific issues related personal taxes
• Manage multiple client files simultaneously
• Report any questions or concerns to the Director
• Compile and organize client records
• Attend trainings to further develop accounting taxation knowledge as part of an ongoing professional development program

A successful applicant must

• Have more than 2 years of proven experience for clients using income tax preparation software (e.g., UFile) to prepare income tax returns
• Be able to work effectively with people with disabilities
• Possess a four-year undergraduate degree or equivalent work experience
• Meet the requirements to be a tax filer through CRA’s Community Volunteer Income Tax Preparation (CVITP) program
• Be self-motivated and adaptable and able to work effectively with a team
• Be detail-oriented and have excellent organizational skills
• Have strong verbal and written communication skills
• Understand the importance of preserving the confidentiality of sensitive client information
• Be computer literate and proficient with word-processing software, including the Microsoft Office Suite
• Be comfortable working in the office and remotely
• Be available for occasional travel to communities across Lower Mainland

The following are not required but would be assets to the position:

• Knowledge of tax law
• Volunteer or coordination experience with the Canadian Revenue Agency’s CVITP Program
• Working knowledge of income tax programs for people with disabilities including the Disability Tax Credit, Canada caregiver amount and other deductions
• Completion of an accounting or tax certificate or diploma/degree

Compensation: $46,400 annually

This position is for 32 hours (4 days) per week with the possibly to increase to 40 hours (5 days) per week at $58,000. Alternatively, this position is also open to candidates wishing to only work 24 hours (3 days) per week at $34,800 annually.

This position offers the following benefits after the successful completion of a three-month probationary period:

• 12 days of paid vacation annually
• 14 days of paid sick leave annually
• An hour paid lunch break each workday
• 100% of the cost of extended health and dental care benefit premiums, with additional mental health coverage
• A generous Health Spending Account program
• 2 weeks of paid time off during DABC’s annual holiday office closure in December (this is in addition to paid vacation time).

Working hours: The office hours at DABC are 8:30 am to 4:30 pm.

The position is located in Vancouver, on the Unceded, Traditional, and Ancestral Territories of the Musqueam, Tsleil-Waututh, and Squamish Peoples.

This position offers a hybrid work opportunity; the successful candidate may be required to work at the office (located in downtown Vancouver) one or two days a week, and at home the rest of the time. The position may also require occasional travel to other BC communities.

DABC is an open and diverse organization that promotes inclusive hiring practices. We encourage applications from qualified applicants who identify as visible minorities, Indigenous persons, and of all sexual orientations, gender expressions and identities. People with disabilities are especially encouraged to apply!

Importantly, we are looking for people who want to make a long term commitment to our organization and have a strong desire to assist people with disabilities.

To Apply:

Please submit a resume and brief cover letter addressed to Cynthia Minh (Director, Tax AID & Access RDSP at cynthia@dabc.ca using the subject heading “Job Application: Tax AID Advocate.” No phone calls please.

Applications are due no later than 4:30 p.m. on July 15, 2025. DABC welcomes all applications, however, only shortlisted applicants will be contacted for an interview.

Disability Alliance BC (DABC) is seeking passionate and motivated volunteers to support our front-desk reception at our office in downtown Vancouver. DABC is a provincial, cross-disability non-profit, charitable organization that promotes a more inclusive and equitable society for people with all disabilities through direct services, community partnerships, systemic advocacy, research, and publications.

Our reception volunteers are often the first face or voice that a client interacts with when connecting with DABC. They exhibit an empathetic and professional attitude and respond to inquiries about our services. DABC provides a variety of services that assist clients with applying for provincial and federal disability benefits, Disability Tax Credit, Registered Disability Savings Plan, tax filings and tax credits, legal aid, and wheelchair accessible housing. Reception volunteers will be trained and mentored on an ongoing basis through regular supervision from the Advocacy Access Reception Coordinator, Advocacy Access Program Manager and Director of Tax AID and Access RDSP Programs. All of our current reception volunteers have lived experience with a disability.

Our Reception Volunteers:

• Respond to client inquiries over the phone, email and in-person

• Screen clients for eligibility of our services and conduct intake of client contact information for our waitlists

• Keep detailed and accurate records of visitor requests/calls

Reception Volunteers should have the following skills and qualifications:

• Be computer literate and proficient with Microsoft Office software, specifically Excel, Word and Outlook

• Have strong verbal and written communication skills and the ability to communicate complex concepts in plain language

• Have excellent interpersonal skills and the ability to work effectively with clients and staff across many diverse backgrounds

• Be self-motivated, adaptable, and able to work effectively with a team as well as independently

• Maintain a professional, respectful and empathetic demeanor with clients and have the ability to manage client expectations as it relates to the capacity and scope of DABC’s services

• Lived experience with disability

The following are strong assets for this position:

• Lived experience with provincial disability benefits (PWD/PPMB)

• Experience in the non-profit sector

• Experience supporting people with disabilities

• Knowledge and understanding of community resources available to people with disabilities

Volunteers will receive a small monthly honourarium for their contribution to DABC’s advocacy work. 

Hours Per Week: 1-2 shifts per week (each shift is 4 hours)

DABC is an open and diverse organization that promotes inclusive hiring practices. We encourage applications from qualified applicants who identify as visible minorities, Indigenous persons, and of all sexual orientations, gender expressions and identities. People with disabilities are especially encouraged to apply.

To Apply: Please send an email expressing your interest with the subject line “Volunteer Application”, along with a resume to advocacy@dabc.ca. No phone calls or faxes please.

As part of the Province’s goal to improve accessibility for people with disabilities in BC, Disability Alliance BC was selected by the Ministry of Social Development and Poverty Reduction (MSDPR) to distribute funding to community-based “Accessibility Projects” beginning in 2018. Since then, over 95 projects have been funded throughout BC.

The Province has now announced that the grants will be available again in 2025/26. A total of $450,000 will be made available to BC-based not-for-profit organizations. Successful applicants will receive up to a $40,000 grant to implement a year-long project in 2026. Applications will open on August 5th.

May 25-31 is National AccessAbility Week in BC and Canada and the #NAAW2025 theme is “Breaking barriers together: Paving the way for an inclusive future.” DABC is pleased to be able to once again distribute funds that will improve access and inclusion for people with disabilities in BC.

These grants are for projects focusing on one of the following objectives to increase accessibility for people with disabilities:

• Accessible employment;
• Accessible emergency planning and response;
• Accessible arts, culture and tourism;
• Accessible sports and recreation;
• Accessible education and learning;
• Accessible community participation.

Eligibility criteria includes:

• Projects must be focused on community engagement rather than large capital costs such as accessibility improvements to buildings.
• Eligible organizations must be not-for-profit organizations with a volunteer Board chosen by its membership, based in BC or with a base of operations in and sufficient capacity to deliver services in BC. They must operate primarily for community benefit and have services open to the public rather than restricted to their membership.
• If an organization has received a grant in the past, they can reapply 5 years after their application was submitted (for example, if an organization applied in 2020 for a grant and did their project in 2021, they can reapply in 2025 to do a project in 2026).

Applications will be due on September 12th at noon Pacific Time. Granting decisions are made by a Committee of representatives from DABC and other disability and community organizations from around BC. Successful applicants will receive funding in December, and implement their accessibility project in January 2026.

To learn more about the grants please see: https://disabilityalliancebc.org/program/accessibility-projects/.

At the bottom of the page you can also click on “click here to sign up for DABC’s newsletter” and enter your email to be notified of when the Call for Proposals and applications are posted, when online information sessions will be held, and other announcements related to the grants and DABC’s work in general.

If you have any questions, please contact the Accessibility Projects Grants Coordinator at ap@dabc.ca.

Download the press release here.