Open: May 1, 2026 Closes: When filled Location: Vancouver BC Category: Community and Social Services Time commitment: 1 to 2 days a week at 4 to 8 hours a day
Who We Are
Since 1977, Disability Alliance BC (DABC) has been a provincial, cross-disability voice in British Columbia. We are a non-profit, charitable organization that champion issues impacting the lives of people with disabilities. Our mission is to promote a more inclusive and equitable society for people with all disabilities through direct services, community partnerships, systemic advocacy, research, and publications. through our direct services, community partnerships, advocacy, research and publications.
Job Description
DABC is seeking volunteers to assist us at our reception desk to provide clients, guests and callers with information on the various services that DABC provides such as applying for provincial and federal disability benefits, Disability Tax Credit, Registered Disability Savings Plan, tax filings and tax credits, legal aid, and wheelchair accessible housing. Reception volunteers will be trained and mentored on an ongoing basis through regular supervision from the Advocacy Access Reception Coordinator, Advocacy Access Program Manager and Director of Tax AID and Access RDSP Programs. All of our current reception volunteers have lived experience with a disability.
Our Reception Volunteers:
Support our reception team with clerical duties such as transcription of voicemails, scanning and printing projects and filing.
Greet clients at our reception desk
Keep detailed and accurate records of visitor requests
Screen clients for eligibility of our services and conduct intake of client contact information for our waitlists
Reception Volunteers should have the following skills and qualifications:
Be computer literate and proficient with Microsoft Office software, specifically Excel, Word and Outlook
Have strong verbal and written communication skills
Have excellent interpersonal skills and the ability to work effectively with clients and staff across many diverse backgrounds
Be self-motivated, adaptable, and able to work effectively with a team as well as independently
Maintain a professional, respectful and empathetic demeanor with clients and have the ability to manage client expectations as it relates to the capacity and scope of DABC’s services
Lived experience with disability
The following are strong assets for this position:
Lived experience with provincial disability benefits (PWD/PPMB)
Experience in the non-profit sector
Experience supporting people with disabilities
Knowledge and understanding of community resources available to people with disabilities
Volunteers may receive a small monthly honourarium for their contribution to DABC’s advocacy work.
Hours Per Week: 1-2 shifts per week (shifts are 4 or 8 hours)
DABC is an open and diverse organization that promotes inclusive hiring practices. We encourage applications from qualified applicants who identify as visible minorities, Indigenous persons, and of all sexual orientations, gender expressions and identities. People with disabilities are especially encouraged to apply.
To Apply: Please send an email expressing your interest with the subject line “Volunteer Application”, along with a resume to sharareh@dabc.ca. Inquires about this position may be emailed to the above noted email address. In the interest of fairness during the recruitment process, meeting requests regarding this position will not be granted. No phone calls, please.
In March 2026, DABC learned that our federal Reaching Home funding for the Right Fit Program would not be renewed after six years of continuous support. This decision was unexpected and placed the future of our program at immediate risk.
The Right Fit Program supports wheelchair users in finding accessible housing; preventing homelessness, institutionalization, and unsafe housing situations for people with disabilities. Since its launch, the Right Fit has helped 373 individuals secure stable, accessible housing.
In the past several weeks, we have been determined to raise awareness about the Right Fit program; calling upon the federal government to support our impactful work and ensure that this program stays alive. On April 2nd, we conducted a press conference and on April 22nd, we held a rally in front of Gregor Robertson’s constituency office.
We have been deeply grateful for the overwhelming support from Right Fit clients, community members, partner organizations, housing providers, advocates, and members of the public who have spoken out, attended rallies, shared our message, and supported our calls to action. Your advocacy has made a difference.
DABC has now secured partial funding from Reaching Home, however this funding covers only 38% of the annual costs required to operate the Right Fit Program in Vancouver. As a result, the program cannot continue operating at full capacity, and its long-term future remains uncertain. Without stable funding, wheelchair users in need of accessible housing will continue to face significant barriers and increased risk of homelessness and housing instability.
DABC continues to call on both the federal and provincial governments to recognize accessible housing as a critical priority and to commit to sustainable, long-term funding for the Right Fit Program.
DABC has not yet received a response from Minister Robertson; we continue to request a meeting with him to discuss the urgent need for long-term engagement and solutions around accessible housing for people with disabilities.
Please stay tuned for further advocacy efforts that will continue in the coming weeks. DABC will be encouraging constituents in the Lower Mainland and the Capital Regional District to contact and meet with their Members of Parliament to share concerns about the future of the Right Fit Program and the importance of stable funding for accessible housing supports.
If you have the financial capacity to make a donation to our Right Fit program, we would be grateful for your support during this time. This will directly help to ensure that we continue operating the Right Fit Program while we work to advocate for stable, long-term funding. Donate here: https://give-can.keela.co/save-the-right-fit-program
On May 13th, we were pleased to welcome Minister of Social Development and Poverty Reduction, Sheila Malcolmson, to the DABC office. During the Minister’s visit, we provided her with a tour of the DABC office, and presented materials demonstrating the impact of our work. She also spoke to several DABC staff about why their work is important to them, and DABC Executive Director Helaine Boyd described the ways in which our services intersect, providing comprehensive supports for our clients.
DABC staff were able to provide Minister Malcolmson with direct feedback on ways to make the PWD system better. The Minister also had a chance to step in on a client appointment with one of our Advocates, to see our work in real time.
We are grateful for the funding we receive from the Province for several of our programs, including Tax AID. Visit https://www.youtube.com/watch?v=IfHq5NmU-sQ to see a short video that features Minister Malcolmson speaking to Helaine Boyd and Cynthia Minh, Director of National Programs, about the free tax filing support DABC provides and the benefits of tax filing for people with disabilities living on low incomes. Notably, Tax AID helped clients access approximately $20 million in tax credits and benefits, just in the past year!
Thank you again to Minister Sheila Malcolmson for taking the time to visit our office to learn more about our work and the issues important to our staff and clients.
