Open: January 15, 2026
Closes: January 30, 2026
Location: Vancouver BC
Category: Community and Social Services
Type: Full-time
Salary: $48,000 – $52,000 depending on experience

Who We Are

Since 1977, Disability Alliance BC (DABC) has been a provincial, cross-disability voice in British Columbia. We are a non-profit, charitable organization that champion issues impacting the lives of people with disabilities. Our mission is to promote a more inclusive and equitable society for people with all disabilities through direct services, community partnerships, systemic advocacy, research, and publications. through our direct services, community partnerships, advocacy, research and publications.

Program Description

Access DTC Program

The Access DTC program works through several partnerships and initiatives to provide direct support through the Disability Tax Credit (DTC) and related benefits including the Child Disability Benefit, Canada Disability Benefit (CDB) and Registered Disability Savings Plan (RDSP). Our aim is to promote financial literacy and financial security for people with disabilities in British Columbia. Access to the DTC and related benefits has become more relevant, as many people with disabilities will need the DTC to apply for federal programs like the Canada Disability Benefit.

Tax AID

Tax AID is a DABC program that partners with the Together Against Poverty Society, the Ki-Low-Na Friendship Society, and the Active Support Against Poverty Society, to provide free support to people with disabilities across BC to file income taxes for current and previous years. In addition to simple tax filing, we help with self-employment income, outstanding amounts owed to the Canada Revenue Agency (CRA), applying for other tax related government programs/benefits, and matters related to financial literacy.

Job Description

DABC is seeking a Program Assistant for our Tax AID and Access DTC programs. This role contributes to maintaining the quality and sustainability of program services. The Program Assistant will assist managers of both the Tax AID and Access DTC teams in supporting the day-to-day operations of both programs by supporting client intake and inquiries, maintaining program policies and procedures, developing program materials, coordinating outreach activities, and other tasks as reasonably required.

Responsibilities:

• Working alongside the Tax AID and Access DTC Program Managers,
• Respond to client inquiries over the phone, email, and in-person
• Screen clients for eligibility of Access DTC and Tax AID services and conduct initial client intake
• Ensure regular update of any program materials, including program manuals, educational resources, community resources and contacts list
• Maintain and organize physical and digital files, as well as other program materials in the office
• Provide accurate statistical information on participant activities for evaluations and reporting purposes
• Provide information and support to people with disabilities on the DTC, RDSP, CDB, and other tax related issues
• Keep up to date on any changes to policy and procedures relevant to the Access DTC and Tax AID programs
• Liaise with community partners to schedule and arrange specific outreach activities
• Assist in the development of marketing and communications strategies
• Support the Tax AID and Access DTC advocates with daily tasks

The successful applicant must: 

• Have a minimum 2 years combined post-secondary education and/or applicable work experience
• Have strong verbal and written communication skills and the ability to communicate complex concepts in plain language
• Have excellent interpersonal skills and the ability to work effectively with clients and staff across many diverse backgrounds
• Be self-motivated, adaptable, and able to work effectively with a team as well as independently
• Maintain a professional, respectful, and empathetic demeanor with clients and have the ability to manage client expectations as it relates to the capacity and scope of DABC’s services
• Have excellent organizational and critical thinking skills
• Be computer literate and proficient with Microsoft Office software, specifically Excel, Word and Outlook.
• Maintain the integrity and confidentiality of client information
• Be able to manage and sort through a significant volume of incoming communication.

Strong assets for this position: 

• Working knowledge of federal tax and financial programs for people with disabilities including the Disability Tax Credit, Registered Disability Savings Plan, Canada caregiver amount and other deductions
• Knowledge of tax law
• Experience with community outreach or program planning
• Experience in the non-profit sector
• Experience with a disability and/or supporting people with disabilities
• Knowledge and understanding of community resources available to people with disabilities
• Understanding of anti-oppression principles
• Experience working with design tools including Canva, or Adobe Creative Suite
• A driver’s license

Salary: $48,000 – $52,000 depending on experience.

This position offers the following benefits after a three-month probationary period:

• 15 days of paid vacation annually
• 18 days of paid sick leave annually
• 100% of the cost of extended health and dental care benefit premiums
• 2 weeks of paid time off during DABC’s annual holiday office closure in December
• Employee wellness benefit

Working hours and location

This position is full-time for 5 days per week at 8 hours a day (including 1 hour as a paid lunch break) and is a hybrid work opportunity; the successful candidate may be required to work at the Downtown Vancouver office two or three days a week, and at home the rest of the time. The position may also require occasional travel to other BC communities and beyond. During your initial training, you will be required to be in the office 5 days a week until successful completion of training.

The position is located in downtown Vancouver, on the traditional, ancestral and stolen lands of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) peoples

Commitment to Equity

DABC is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of inclusion, anti-ableism, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented, including Indigenous persons, people of colour, and people of all sexual orientations, gender expressions and identities. People with disabilities are especially encouraged to apply. Accommodations are available during the hiring process, upon request.

Importantly, we are looking for people who want to make a long-term commitment to our organization and have a strong desire to uphold the rights and dignities of people with disabilities.

To Apply:

Please submit a resume and brief covering letter addressed to Cynthia Minh, Director of Access DTC & Tax AID at cynthia@dabc.ca using the subject heading “Job Application: Program Assistant” no phone calls please.

Applications are due no later than midnight on January 30, 2026. DABC welcomes all applications, however, only shortlisted applicants will be contacted for an interview.

Applicants must be legally allowed to work in Canada.

Open: December 15, 2025
Closes: January 9, 2026
Location: Prince George, BC
Category: Community and Social Services Job
Type: Full-time
Salary: $54,000

Who We Are

Since 1977, Disability Alliance BC (DABC) has been a provincial, cross-disability voice in British Columbia. We are a non-profit, charitable organization that champion issues impacting the lives of people with disabilities. Our mission is to promote a more inclusive and equitable society for people with all disabilities through direct services, community partnerships, systemic advocacy, research, and publications. through our direct services, community partnerships, advocacy, research and publications.

Job Description

The Access DTC program provides direct support through the Disability Tax Credit (DTC) and related benefits including the Child Disability Benefit, Canada Disability Benefit (CDB) and Registered Disability Savings Plan (RDSP) to promote financial literacy and financial security for people with disabilities in British Columbia. Access to the DTC and related benefits has become more relevant, as many people with disabilities will need the DTC to apply for federal programs like the Canada Disability Benefit. Through a new initiative, the Access DTC program will promote local supports and services to communities around the northern region of BC. We are seeking an advocate, passionate about social justice issues to join our dynamic team and help deepen our impact in Northern BC.

The successful candidate will:

• Provide one-on-one support (remote and in person) for people with disabilities to apply for the DTC and related benefits. Direct services will include facilitating mobile clinics across Northern BC and will require access to a motor vehicle to travel around the region.
• Develop and lead the community awareness and outreach strategies for the project using a variety of means including the development of educational materials, delivery of virtual and in-person workshops, and establishment of new community partnerships to improve DTC/RDSP uptake in Northern BC.
• Create and deliver training modules to community service providers as well as health, educational, and financial professionals on the DTC/RDSP/related benefits to build capacity for sustained support within local communities.
• Work closely with Access DTC program partners and community partners by attending regular internal team meetings and meetings with partners.

The successful applicant must:

• Have a minimum 2 years combined post-secondary education and/or applicable work experience
• Be able to work effectively with people with disabilities
• Have strong verbal and written communication skills and the ability to communicate complex concepts in plain language
• Be computer literate and proficient with word-processing software including the Microsoft Office Suite
• Be self-motivated, adaptable, and able to work effectively with a team
• Have excellent organizational skills
• Maintain the integrity and confidentiality of sensitive client information
• Have a driver’s license and access to a motor vehicle
• Have a laptop
• Be able to pass a criminal record check and vulnerable sector check.

The following are strong assets for this position: 

• Experience with disability benefits, including the DTC, and related benefits
• Experience in the non-profit sector
• Experience with community outreach or program planning
• Experience with presenting complex information to diverse audiences
• Lived experience with a disability and/or supporting people with disabilities
• Experience with legal research
• Understanding of anti-oppression principles
• Experience working with Adobe Creative Suite
• Strong knowledge of social media
• Access to a printer

Salary: $54,000 per year

This position offers the following benefits after a three-month probationary period:

• 15 days of paid vacation annually
• 18 days of paid sick leave annually
• 100% of the cost of extended health and dental care benefit premiums
• 2 weeks of paid time off during DABC’s annual holiday office closure in December
• Employee wellness benefit

Working hours and location

This position is full-time for 5 days per week at 8 hours a day (including 1 hour as a paid lunch break) and is a fully remote opportunity; the successful candidate may be required to work at the office of a community partner organization when conducting in-person appointments. The successful candidate will be living in Northern BC.

Commitment to Equity DABC is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of inclusion, anti-ableism, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented, including Indigenous persons, people of colour, and people of all sexual orientations, gender expressions and identities. People with disabilities are especially encouraged to apply. Accommodations are available during the hiring process, upon request.

Importantly, we are looking for people who want to make a long-term commitment to our organization and have a strong desire to uphold the rights and dignities of people with disabilities.

To Apply:

Please submit a resume and brief covering letter addressed to Cynthia Minh (Director, Tax AID & Access DTC) at cynthia@dabc.ca using the subject heading “Job Application: Access DTC Community Engagement Specialist, Northern BC” no phone calls please.

Applications are due no later than midnight on January 9, 2026. DABC welcomes all applications, however, only shortlisted applicants will be contacted for an interview.

Applicants must be legally allowed to work in Canada.

The Disability Tax Credit (DTC) is a non-refundable tax credit that reduces the amount of income tax you owe. You might know that eligible applicants must be approved for the DTC before gaining access to other benefits, like the Registered Disability Savings Plan (RDSP) and the Canada Disability Benefit (CDB). It’s an important benefit—and many people with disabilities face barriers to accessing it because medical practitioners generally charge a fee for filling out their part of the DTC application form.  

Last October, during RDSP Awareness Month, we launched our DTC Medical Fees Fund—a mutual aid fund that can help eligible applicants cover their DTC medical certification fees. A big thank you to all who have contributed to the Fund so far! It’s very encouraging to see the DABC community providing this support. We’ve now surpassed the $3,200 mark in total funds raised, with 100% of all funds contributed going directly to cover the cost of DTC applicants’ medical certification fees. 

From April 17th-May 17th, we accepted applications for our first round of funding. We had very high interest in the fund! While we weren’t able to cover every applicant’s DTC costs this round, we are renewing our call for support this RDSP Awareness Month. We want to help as many people as we can. 

Donations of all amounts are welcome, with every contribution of $100-250 covering approximately one applicant’s fee. Our most generous contribution so far has been from a donor providing $1000 to cover a handful of applicants’ fees. Donations through this fund are such a tangible way to know the personal impact of your gift. To make your contribution today, click the following link and scroll to the bottom of the page: DTC Medical Fees Fund | DABC. 

Can’t donate? We’d be very appreciative if you could help spread the word!